Tõukerattad
Rulluisud
Rulad
Talispordialad
BMX
Riietus
Surf
Müügil
Arvustused kasutajale SkatePro
| "I feel terrible for my son, he’s been anxiously awaiting his new tires. He was so excited to receive his new BMX tires. Unfortunately, the shipping carrier cannot find our package. The tracking has been updated to “delivered”, then changes to arriving the next day multiple times. We are in the US, in California. If I knew these were coming from overseas like this, we would have bought local. If you’re in America, unfortunately I would recommend avoiding purchasing from here." | |
| B. Lima (Castro Valley) | 10/06/21 |
Vastus alates SkatePro: Hi there Brayden, I am sorry you experienced problems with the shipping. Unfortunately FedEx had some temporary delays with parcels coming from European stations. However, as soon as we are made aware of this, we will always let our customers know. I do apologize again that your son has waited longer than expected, however FedEx has confirmed the parcel is on its way to you😊 If you have more questions, feel free to get in contact with our customer service team. /Lily. |
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| "Got rollerblades because no local choice; SkatePro great info right into the types of bearings. Like many reviews the .ca domain vs. diff location origin is jarring. I stopped and vetted the site, then went ahead with order because SkatePro allays concerns: Bottom line I achieved my goal to get a specific product, also it saved me money, and grief. Getting charged twice (by e-tailer, and by shipper) is common folks. To SkatePro's credit they have kept angry reviews on this topic, each time, a well written reply is given, bravo SkatePro. I would like to see the estimated extra listed on the final invoice emailed to me...VAT estimate A (=$15.45 local GST) was only presented once, not later on final tally. Next day I got robocall from FedEx; only it shows up as unknown number for a diff amount C. C = A + B = $25.95 in my case. Subtract out FedEx fee (B = $10.50) and it proves accurate to the penny for A. Total + $19.00 Shipping + $25.95 to FedEx simple." | |
| Charles W. (Red Deer) | 08/06/21 |
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| "This was our second time ordering from SkatePro, and it was excellent as always. Package arrived sooner than expected, which was a nice surprise. The only issue was that this time, we couldn't have the skates sent to the US, so I had to have a friend in Scotland receive the shipment and then bring the skates over when they came to visit for Christmas." | |
| M. Hebert (Edinburgh) | 08/06/21 |
Vastus alates SkatePro: Hi there Melissa, ✌ Thanks so much for your review! Hope it made Christmas all the sweeter 😁 |
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| "My board came quick and in perfect condition I will definitely be ordering again soon" | |
| Wayne D. (Dublin 18) | 07/06/21 |
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| "I am disappointed because from the domain name it says .ca but there are actually from Denmark and I need to pay almost $40 for a tax and duty fee and it took almost a month to delivery" | |
| Rosanna Z. (Toronto) | 04/06/21 |
Vastus alates SkatePro: Hi there Rosanna, Thank you for leaving a review. We put the website in .ca so it is in the customers currency and language. We also state in the checkout box that orders are coming from European stations, as well as an estimated tax and duty fee for the products ordered. I apologize that you missed this and we will do our best to make this more visible for our customers to see. In regards to the slow shipping, I am more than happy to refund this shipping cost. Please get in touch with our customer service team so we can help😀 /Lily. |
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| "Fast shipping, great prices" | |
| Robertas Paulauskas (Kaunas) | 04/06/21 |
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| "I have now purchased many skateboard items from SkatePro and with each purchases the service has been excellent. Really quick delivery and no issues at all. Would definitely recommend." | |
| Graham S. (Hornchurch) | 02/06/21 |
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| "Arrived quickly" | |
| Kate C. (Broadford co limerick) | 02/06/21 |
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| "Excellent service!" | |
| Neeme N. (Tallinn) | 02/06/21 |
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| "fast delivery, good selection, i've put three orders with skatepro so far and from the looks of it i'll put more." | |
| Alexandros Doukopoulos (Dublin) | 02/06/21 |
| "I am completely new to skating and know ZERO about the culture, the brands, how to skate, or where to even start! Imagine my relief when I called in and got Lina on the line and she was BEYOND helpful with all the questions I had. I came with a few beginner questions and was very embarrassed with my level of knowledge and she was more than courteous in answering all of them, making recommendations, and even letting me know tips like watch out for x if you have y. After an hour later, she helped me find everything I needed and I cannot wait to get on these wheels! I could not have had a better experience shopping online; she made it a very fun, smooth, non-intimidating shopping process and I'm not exaggerating when I say she made my week!!! SkatePro, whatever you're doing, give Lina a raise!!! :D" | |
| S. Ta | 26/05/21 |
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| "Very professional customer service." | |
| Rosario Lopez (Las Vegas) | 26/05/21 |
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| "Very pleased with Skatepro! I received my parcel less than a week of buying it! Definitely recommend it!" | |
| Lidiane Curtis (Barnstaple) | 26/05/21 |
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| "Great service." | |
| Janet Miller (Orangeville) | 25/05/21 |
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| "Great scooter my son loves his" | |
| Paul Dempsey (Portarlington) | 24/05/21 |
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| "I do not recommend buying skates from SkatePro if you are US-based. After weeks of waiting for a restock, I bought my Chaya skates based on the sizing chart provided. It turned out that they were too small. However, what upset me was that when I looked at the skates I received, they are clearly labeled as a size US Womens 6.5 on both boots, as well as on the box. I don't understand why that couldn't have been communicated to me in the first place. I know I am a US W 7, and would never blind-buy size 6.5. SkatePro's sizing chart does not list US Womens sizes, so I went off the inch measurements, which led to me buying skates that are too small. They only provide US Mens sizes for skates that are baby pink! Now I not only have to wait for my size to be restocked, which will likely take weeks again, but I have to make time to pack up and bring these skates to the post office and pay for return shipping, all because SkatePro couldn't be bothered to list US shoe sizes for women. " | |
| Helena C. (Fremont) | 24/05/21 |
Vastus alates SkatePro: Hi Helena, Thank you for your honest review. First of all, I'm really sorry for all the inconvenience you have had when receiving a skate which did not fit. That's definitely something that we are not happy about 😕 We try to inform our customers in the best way possible on our website. Chaya is part of the brand Powerslide, which is a German-based company. Almost all their skates are created in US Men. If we figure out that this is incorrect, we, of course, try to asap adjust this on our website. So here, I would like to thank you for your direct feedback. In regards to the return costs, we will, of course, cover this for you. We stand for the products and information we are giving on our website. We take responsibility when we are wrong. We will get in touch with you to sort this out and get you a pair of skates that fits. Again, sorry for the inconvenience. /Justin Customer Connection Team |
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| "The overall experience of shopping with SkatePro was really good. My negative experience is that certain representatives don't know the product line very well." | |
| Calvin J. (Evans) | 24/05/21 |
Vastus alates SkatePro: Hi Calvin, Thank you very much for taking the time to write a review on our website. I'm very happy to hear that you are overall satisfied. In regards to not knowing the product line, I'm sorry to hear that. Your question was related to some specific brake arms for inline skates. Brake arms are model-specific and besides that, also brand-specific most often. It's pretty difficult to figure out if a brake arm does fit to a skate, which is from a different brand. I can understand that the colleague you have been talking to did have a hard time answering your complicated question😁 In any case, we are always improving our skills and knowledge so hopefully, we are on point next time you get in touch with us again. Thanks again for the feedback. /Justin Customer Connection Team |
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| "The shopping experience was smooth and they keep you updated all the way from purchase time until items are delivered. Delivery time to Uk after Brexit is reasonable. Items arrived one day before the timeline so that was extra bonus" | |
| Patricia Rod (London) | 23/05/21 |
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| "Really good customer support before purchase" | |
| Aine McDonough (Maynooth) | 23/05/21 |
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| "greaaaaatttteeeee" | |
| Emma Cassidy (Dublin 16) | 23/05/21 |
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| "Amazing quality, fast delivery and excellent service. I've bought scooters for my kids and they're the best. Bought two more as a gift to my nieces. Will definitely use more and will keep recommending" | |
| Justyna B. (Pisarzowice) | 23/05/21 |
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| "Great selection of items not available in Canada. Amazing customer service!" | |
| Alexander Lloyd (Toronto) | 23/05/21 |
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| "Came quicker than expected, kept updated and in great condition." | |
| Leah S. (London) | 22/05/21 |
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| "It great store. It took too long to arrive in Ireland." | |
| Marina Silva (dublin 4) | 22/05/21 |
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| "Met expectations" | |
| James Allan (Joussard) | 21/05/21 |
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| "Easy to order and delivered on time. What more could you want" | |
| Edward J. (Salford) | 21/05/21 |
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| "Had some troubles but they worked them out awesome company" | |
| Isaac Bishop (Pickering) | 21/05/21 |
Vastus alates SkatePro: Hi Isaac, Thank you for your review. I am sorry to hear that your parcel arrived delayed and in a bad condition. I can see that we are working to solve this issue ASAP. We will be more than happy to send you a replacement for the lost item and a free SkatePro T-shirt. 😀 Apologies again for all this. /Cristina |
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| "Skate pro is a great web shop , a huge variety of products and very good prices." | |
| Giovana Basei (Dublin 2) | 20/05/21 |
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| "Such a professional company, great quality, great service, great communication throughout the process including delivery tracking. Cannot recommend them highly enough." | |
| Angie S. (Ballymote) | 20/05/21 |
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| "helpful and accurate delivery." | |
| brandon mcdaniel (Mesquite) | 20/05/21 |
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| "Good service and delivered before time" | |
| Marek M. (Greenford) | 20/05/21 |
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| "Thanks Skate Pro. Great service, as always." | |
| Stuart C. (Dublin) | 20/05/21 |
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| "very fast shipping, would do buisness again." | |
| D. Burry (Scarborough) | 20/05/21 |
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| "Very happy, will order from here again!" | |
| Brona Howard (Drogheda) | 20/05/21 |
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| "I ordered wheels bearings bearing spacers and deck rails , i recived a package with 3/4wheels no bearings no rails and the only thing i recived in full is the bearing spacers Tldr spent ~60 got 3 euro of useable products Apsolutely dreadfull Order no 3652630" | |
| D. Carter (Galway) | 20/05/21 |
Vastus alates SkatePro: Hey Dalton, thank you for taking your time to write this review. I am truly sorry to hear that. Fortunately, you also got in touch with customer service and we will solve this issue there ASAP. / Pierre |
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| "These where the only guys that had inventory. Website is easy to use and updated accordingly, but $12.95 to ship a light bmx seat is too much. Shipping should of been half that, but again you it in stock." | |
| David Mendoza (Sugar Land) | 20/05/21 |
Vastus alates SkatePro: Hi David, Thank you for your review! I am so glad that you enjoy surfing on our website 🏄♂️ Remember that you get free shipping from $149, and then you won't have to worry about the $12.95 😊 /Cristina |
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| "Great selection." | |
| Tanya Branagan (Inchicore) | 20/05/21 |
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| "LOVE MY SKATES! The are comfortable and super stylish! Love the aqua colour." | |
| Alison Capstick (Prospect) | 20/05/21 |
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| "Delivery time was longer than scheduled and box arrived looking crushed, without assembly instructions. Thankfully we were able to follow the picture on the website and completed it." | |
| Shawnita Foster (Whitby) | 20/05/21 |
Vastus alates SkatePro: Hi Shawnita, Thank you for your review! I am sorry to hear that you received your parcel delayed and in bad conditions. Definitely it's not the way we want our customers to receive their orders. Please contact our customer service team and provide them with some pictures of the damaged parcel and we will get back to you as soon as possible. /Cristina |
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| "Excellent" | |
| Lorraine Dunne (Dun Laoghaire, Co Dublin) | 20/05/21 |
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| "I had a very positive experience shopping at SkatePro. It was easy to track my order and they replied promptly when I had a question." | |
| Gabriela Rodriguez-Weinerth (Oxnard) | 20/05/21 |
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| "Great service to Ireland" | |
| Darren K. (Dublin) | 19/05/21 |
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| "Great website and was able to get actual customer service when I called in. Was happy with that part. Everything else has been brutal. Items shipped from Europe, while claiming to be a Canadian company. Over 3 weeks now and still no products. Will not shop here again." | |
| Matt Hale (Martensville) | 19/05/21 |
Vastus alates SkatePro: Hi Matt, Thank you so much for your comment! And I am so happy that our customer service meet your expectations :) Apologies for the delay with your parcel. We do have a Canadian domain to make our Canadian customers' purchases a lot easier :) You are able to see every product that we have on our website with English specifications and in your currency😉. Currently, we are working very hard to include all these extra taxes in our shipping costs. Please, contact our customer service team and we will be more than happy to look for a suitable resolution for this :) /Cristina |
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| "extremely helpful, fantastic products, courier took longer than predicted, but it's out of hands of SkatePro shop Thank you!" | |
| Aga D. (Skerries) | 19/05/21 |
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| "Very efficient ordering process, and kept me updated on purchase/item shipment tracking." | |
| David Caras (St. Petersburg) | 19/05/21 |
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| "This was my first time ordering from SkatePro. I believed this was a Canadian company, as it was SkatePro.ca. I did not see any information regarding where it was being shipped from until I got notice of the shipment in progress. I had to pay 'duties' once it arrived. I have to tighten the handles constantly, and even so, the handles pop out every time its used. Overall I am not very happy." | |
| amanda rotko (Hamilton) | 19/05/21 |
Vastus alates SkatePro: Hi Amanda, Thank you for your review! We do have a Canadian domain to make our Canadian customers' purchases a lot easier :) You are able to see every product that we have on our website with English specifications and in your currency😉. Currently, we are working very hard to include all these extra taxes in our shipping costs. About the scooter, if you are experimenting any issues with it, please contact our customer service team and we will find a solution to that ASAP :) /Cristina |
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| "Brilliant customer service best I've encountered actually! Kept me up too date the hole way, will be using you guys again, keep doing what you do, cheers folks!" | |
| Cole robinson (Chippenham) | 19/05/21 |
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| "They delivered fast and good products." | |
| Lily Rose Watelle (Dublin 4) | 19/05/21 |
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| "Quick" | |
| Celine Lemaitre (Dublin) | 18/05/21 |
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| "Very efficient good communication. Will definitely use again." | |
| Liz S. (Carrickfergus) | 18/05/21 |
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| "Good" | |
| Tony Pender (Blessington) | 18/05/21 |
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| "Free Bag w/skis-can’t beat it!" | |
| Jason Mars (Newport) | 18/05/21 |
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| "Excellent" | |
| Eric P. (Lynbrook) | 18/05/21 |
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| "Good quality. Recommended" | |
| Darragh O'Keeffe (Maynooth) | 18/05/21 |
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| "Skatepro is my new favorite go to shop for cross-country skiing and inline skating. After- sale service is excellent. Ok I have to wait a bit longer to receive my orders given it ships from Denmark (and on certain items you may have to pay import fees) but it is greatly offset by the choices and prices I get. I passed my fourth order this year. Very pleased." | |
| Michel Normand-Marleau (Gatineau) | 18/05/21 |
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| "Would have liked to have known that I would be paying import fees. Site is skatepro.ca and this led me to believe they were a Canadian company with Canadian warehouses and not drop shipping from other countries. Pricing was therefore higher than I expected." | |
| Loring Palleske (Bewdley) | 17/05/21 |
Vastus alates SkatePro: Hi Loring, On your order with SkatePro, you will not pay taxes and duties. These will be collected by the delivery company in the name of your local authorities, the CBSA. Their Website allows you to check your estimated taxes and duties beforehand, by using their calculator. We do also have such a calculator implemented now and as soon as you are about to check out it shows you an estimation. Please have in mind that the taxes and duties will be regulated and collected by Canadian customs, so they can vary a bit and probably not match the estimation. We do also provide the information, that we are shipping from Europe as we are a Danish company. If there is any further question, please feel free to get in touch with us again. Always happy to help. / Pierre |
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| "Good company to deal with." | |
| Jonny Conn (Sunderland) | 17/05/21 |
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| "Fast, professional and courteous. How mail order should be." | |
| Andrew f. (Manchester) | 17/05/21 |
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| "Ordering from skate pro was easy and they updated me on the order and delivery status. Would definitely order from there again and would recommend others to consider skate pro for your sporting goods needs." | |
| Douglas Holthaus (Lutherville Timonium) | 17/05/21 |
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| "Great experience!" | |
| Ian Bonhote (London) | 17/05/21 |
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| "Good service 👍" | |
| Kamila S. (Dublin 3) | 17/05/21 |
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| "I spoke with a customer service rep prior to purchase, as I've never had or used roller skis. He was very helpful in explaining what I'd need and provided excellent recommendations. The order came right on time and everything was in good shape and as ordered. One warning for US buyers: Although the prices are quoted in dollars, the purchase is actually made off shore, so there could be a foreign transaction fee charged by your credit card company. Either be prepared for this or use a "travel card" that waives those fees. Regardless, I'm pleased with my purchase and my interaction with Skatepro. I'm sure I'll be using them again." | |
| Jonathan Lasko (Enfield) | 17/05/21 |
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| "Excellent products, especially inlane skates" | |
| Robert S Zaborniak (Peterlee) | 17/05/21 |
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| "Amazing" | |
| kyle marion (Bradford) | 17/05/21 |
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| "Delivered on time" | |
| Ida Heravi (FOLKESTONE) | 17/05/21 |
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| "Delivered on time and good tracking" | |
| Stuart M. (Belfast) | 17/05/21 |
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| "Very good" | |
| Michelle J. (Beaconsfield) | 17/05/21 |
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| "In general good 1st shopping experience. Website easy to navigate, great products selection. The only thing is that it was not clearly indicated that I would have to pay extra duties on the roller skates I bought and it took my a bit by surprise." | |
| Danielle Tremblay (VAUDREUIL-DORION) | 16/05/21 |
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| "I ordered my skates two weeks ago now and the latest shipping estimate was yesterday however I have not received my skates but the skate pro website says they have been delivered however fedex says there in Hollogne Belgium, would love to get my skates and if not that the very least a refund" | |
| Caleb Biles (Kannapolis) | 15/05/21 |
Vastus alates SkatePro: Hi Caleb, I am really sorry that you have not received your skates yet. Unfortunately, FedEx is experiencing a backlog of parcels in their European stations, which is causing this delay 😟 However, I can see your parcel is scheduled to be delivered today😀 For your next order, I would like to offer our free delivery service with UPS which is faster as an apology for this delay. Thanks again for your patience with this. /Lily |
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| "Great company delivered on time" | |
| Andrew Pennington (Fleetwood) | 15/05/21 |
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| "Great service and was kept up to date all the way to delivery! Board having loads of use and am very happy with it!! Would definitely recommend these guys" | |
| Dave Booth (Belle Vale Ward) | 15/05/21 |
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| "Can’t fault them, they seem to care about my customer satisfaction and quick and friendly too." | |
| Cara Mannion (Galway) | 15/05/21 |
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| "Great customer service would recommend" | |
| Natalie Smith (Worcester) | 15/05/21 |
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| "Very good experience, I didn’t have any problem, thanks so much" | |
| Rocio Medina (Vancouver) | 14/05/21 |
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| "Great experience, first class service, would certainly recommend." | |
| Andrea Kerry (Cullompton) | 13/05/21 |
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| "This was my first time ordering from this company and I'll definitely be placing more orders in the future. They were prompt with processing and shipping out my order. When my shipment came in i was surprised how fast it took but when i looked at the return address and realized they came all the way from Germany (I live in Vernon BC, Canada) I was completely astounded that we received them in only 1.5 weeks! And the product was perfect as well. Thanks guys, you're awesome!!" | |
| Erika Roberge (Vernon) | 13/05/21 |
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| "The product was delivered faster than predicted. I asked customer service if they could guarantee delivery before my son's race (1 week) and honestly, they didn't promise it. I took the risk to order (eventually returning the item) and the product was delivered 2 days before expected, to my son's delight. Well done for the honesty and the fast service" | |
| mario coletti (Maidenhead) | 13/05/21 |
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| "Very good service." | |
| David A. (CAMBRIDGE) | 13/05/21 |
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| "When I shop on a .ca website, I expect that either the shipment if going to originate in Canada, or the vendor is going to CLEARLY indicate that the shipment is coming from elsewhere and extra duty fees will be required. While this website says duty fees are possible for shipments that originate outside of Canada, there was no clear indication that what I ordered would come from Denmark. Shipping also took a week longer than estimated." | |
| Rob E. (Barrie) | 13/05/21 |
Vastus alates SkatePro: Hi Rob, I can understand your frustration and I will do my best to explain it to you. Whilst we are based in Denmark, we have a Canadian domain so the customer can see the products in Canadian Dollars and read it in English. In our checkout box, we do state that orders are shipped from an EU warehouse, as well as an estimation of tax and duty fees depending on your location. I am sorry this was not clear enough. We are working very hard to include these extra taxes in our shipping fees so it is clearer for the customer. Apologies again for this. /Lily. |
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| "Great site, good customer service when I called and needed help, will be buying from here again soon. Fast shipping." | |
| Adam dawson (Whitehorse) | 12/05/21 |
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| "Great customer service." | |
| Jill P. (Lamport, Northamptonshire) | 12/05/21 |
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| "Fantastic, no issues whatsoever." | |
| Pete Render (York) | 12/05/21 |
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| "The customer service is nice and helpful, delivery went fast." | |
| Milly Trusca (DUBLIN) | 12/05/21 |
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| "Good service and quick delivery" | |
| Cathy Staley (Marchington) | 12/05/21 |
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| "Easy, fast, perfect." | |
| Saulius Pačėsa (Vilnius) | 12/05/21 |
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| "Overall great shopping experience. Great price, fast delivery" | |
| Christian Butzlaff (Menlo Park) | 12/05/21 |
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| "Did everything I wanted without delay." | |
| Darren F. (London) | 11/05/21 |
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| "Excellent. Helpful advice in the website for beginners. Stuff arrived quickly." | |
| Aoife D. (Cork city northside) | 11/05/21 |
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| "Great skates. Kids love them. Fast shipping." | |
| Hasan R. (Pickering) | 11/05/21 |
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| "Kinda hesitant to order since it was overseas (I’m in the us). But man did they exceed my expectations. Shipping was fast and properly packaged. Mine came in a proper size box so my tires weren’t folded like a lot of bike shops here in the states do. Would definitely buy from skate pro again." | |
| Juan Gonzalez (Fresno) | 11/05/21 |
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| "Great experience overall" | |
| Stacey-Ann K. (Scarborough) | 11/05/21 |
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| "Good. Easy navigate the Web site, a few things not in stock was a bit disappointing..." | |
| Marc B. (Waterford) | 11/05/21 |
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| "Would definitely recommend SkatePro for good quality skates. They arrived within a week of ordering and the information for sizing etc was perfect for getting everything to fit properly." | |
| Vanessa Baker (Dublin) | 11/05/21 |
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| "Brilliant experience, board arrived really quickly and was excellently packaged. Great information on the site and customer service is excellent." | |
| Basil A. (Midleton) | 11/05/21 |
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| "First time customer. Excellent service and very fast delivery as expected. The product also arrived in perfect condition. Will be buying again" | |
| Francisco Martins (London) | 11/05/21 |
| Kinnitatud ostja |
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| "Quick delivery good product." | |
| Dave S. (Long Whatton) | 11/05/21 |
| Kinnitatud ostja |
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| "Fast delivery, very good customer service" | |
| Sabrina H. (Swanage) | 11/05/21 |
| Kinnitatud ostja |
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| "Awesome. Quick shipment, great to deal with and great website. Couldn’t be happier Thank you SkatePro" | |
| Scot S. (Lititz) | 11/05/21 |
| Kinnitatud ostja |
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| "Excellent" | |
| Shawn Finnegan (Belle Mead) | 11/05/21 |
| Kinnitatud ostja |
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| "Great work skate pro!" | |
| Isaac Vania (Luxemburg) | 11/05/21 |
